ARRO Systems, LLC (“ARRO,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. This page was last updated on 01/29/2026.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information may include, but is not limited to:

• Name
• Email address
• Phone number
• Organization or employer
• Any other information you submit through contact forms or support requests

Usage Data

We may automatically collect certain information about how you access and use our website, including:

• IP address
• Browser type and version
• Pages visited
• Date and time of visits
• Referring URLs

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Respond to inquiries and support requests
• Send operational or service-related communications
• Improve our website, products, and services
• Maintain security and system integrity
• Comply with legal and regulatory obligations

We do not sell your personal information.

3. SMS / Text Messaging Communications

SMS Program Description

By opting in to receive SMS messages from ARRO Systems, LLC, you agree to receive text messages sent via Azure Communication Services. These messages may include, but are not limited to:

• Account notifications
• System alerts and service updates
• Security-related messages
• Support and operational communications

SMS messages are not used for marketing purposes unless explicitly stated and separately consented to.

Consent to Receive SMS Messages

By providing your mobile phone number and opting in, you expressly consent to receive SMS messages from ARRO Systems, LLC. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message Frequency

Message frequency will vary based on account activity and system events.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-opt in.

Help Instructions

For assistance, contact support@isf-arro.atlassian.net.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. ARRO Systems, LLC is not responsible for any charges incurred.

Supported Carriers

SMS delivery is supported by most major U.S. carriers. ARRO Systems, LLC is not responsible for delayed or undelivered messages.

Privacy and Data Use

Your mobile phone number and SMS data are handled in accordance with this Privacy Policy. SMS data is used solely for the purposes described above.

Eligibility

You must be at least 18 years old to opt in to receive SMS messages.

Modifications

ARRO Systems, LLC reserves the right to modify or terminate the SMS program or these SMS terms at any time. Continued participation after changes constitutes acceptance of the updated terms.

4. Sharing of Information

We may share information:

• With trusted service providers who assist in operating our services (e.g., cloud hosting, communications tools)
• To comply with legal obligations or lawful requests
• To protect the rights, security, or integrity of ARRO Systems, LLC

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law or contractual obligation.

7. Your Choices

You may:

• Opt out of SMS communications at any time
• Request access, correction, or deletion of your personal information by contacting us

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

ARRO Systems, LLC
Email: support@isf-arro.atlassian.net