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Customer stories — CMD

With ARRO CMD Receives 80% of Eligible Reimbursements by Close of Fiscal Year 2020/21

From wildfires to pandemic response to civil unrest, the 2020/21 fiscal year brought unprecedented challenges with emergency situations throughout the state of California. The California Military Department (CMD) used ARRO to track $55 million in personnel, tactical/non-tactical equipment, and aviation expenses. ARRO enabled CMD to receive cash reimbursement for 80% (approximately $45 million) of reimbursable expenses by the end of the fiscal year.

Industry
Military

Company size
22,000

Location
Sacramento, CA

ARRO user since
2012

The challenge

From wildfires to pandemic response to civil unrest, the 2020/21 fiscal year brought unprecedented challenges with emergency situations throughout the state of California. The California Military Department (CMD) used ARRO to track $55 million in personnel, tactical/non-tactical equipment, and aviation expenses. ARRO enabled CMD to receive cash reimbursement for 80% (approximately $45 million) of reimbursable expenses by the end of the fiscal year.

The solution

  • Recover $45 million of $55 million – 80% of eligible expenses – within the same year that the claims were produced
  • Submit claims quickly to take advantage of favorable reimbursement rules, facilitating higher reimbursement amounts due to timely submission
  • Track expenses in real time and start the claims process while actively responding to these emergencies
  • Accurately account for and receive reimbursement for high-dollar equipment assets such as fixed-wing and rotary aircraft.
  • Close out missions within 30-60 days of the end of the event

ARRO made it possible for CMD to Care for Their People, Respond Better, and Recover Faster.

Ever since we started using ARRO, we haven’t had to look at anyone else. I’m getting called up by more and more states, getting asked what we use.

Are you ready for real time cost recovery?

See how can help you Respond Better and Recover Faster

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